CELLRETURN mask can be charged
with the 5-pin cable.
1. Please test whether the product
does not operate even after charging more than one hour with the complimentary charger
provided when purchasing the CELLRETURN mask.
2. Since the charge may be the
source of the problem, please test whether the lamp turns on with another charger
using a 5-pin charger compatible with mobile phone or camera selfie stick), rather
than using the complimentary charger.
If the product fails to function properly after following the steps above, please contact us via CELLRETURN customer service, support@cellreturn.com
* Approximately five hours
is required for charging. Once fully charged, the product can be used up to 5-6
times.